Frequently answered questions

Answers to your burning questions.

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Your feedback helps shape everything we do.

If you've got a question, a comment or even a complaint, use our chat window bottom right of every screen.

What is Kemento?

Kemento is a way to store your memories, for yourself, your partner and your family. Store more than just a photo or video, include when, where and who you were with.


What does Kemento mean?

Kemento is a made-up word, a cross between key moments and mementos.


Why isn’t Kemento free?

Put simply, Kemento is all about storing your personal (and private) data.
If we didn’t charge, Kemento would be unsustainable in the long term or it would have to find alternative ways to fund the service.
Most likely that would be similar to other social networks, through the use of targeted advertising, meaning your personal data will never be truly private.


Can I cancel easily?

Yes absolutely, and at any time but we really hope you don’t.
It's a one click and one confirmation process, and you'll never be charged again.
You will still be able to use your account unrestricted for the duration of the period you’ve paid for.
Once the payment period has ceased, you will still be able to access all your timelines and memories forever but you will no longer be able to add new memories, import your social accounts or share memories.


Other social networks do this, don’t they?

Yes... and no... but with an important difference.
Other networks can store your photos, videos, check-ins, relationships etc but they make no promise to keep this data, either safe or private. Equally, these services are about the ‘here and now’ and not designed to look back on past events.
Additionally, if you’re not paying to use a social network, then you aren’t the customer, the advertisers are. And your data is helping shape the adverts that you are seeing.


Does Kemento have advertising?

No, no and no again. You will never see any advertising within Kemento, and no advertiser will ever see your data. Our dedication is to you, our paying customer.
In fact we pride ourselves on being as data-compliant as possible, not because we need to be, but because we want to be, for your peace of mind.


Where is my data stored?

Everything about Kemento is stored in the cloud and therefore, it’s infinitely scalable, and Kemento has been built to scale and grow with the expected audience.
We agonised over where in the world that cloud should be and with recent changes in European law through GDPR, we settled on data centres in London, with an additional data centre in New York as a fail-safe backup for all your memories.

Affordable and transparent

No advertising, no contract, and always safe, secure and private.

Yearly

$24.99 per year

Upload unlimited memories, import your social media accounts, create timelines and categories, and share memories and timelines

No contract, cancel at any time.
No advertising, ever.
Always secure, safe and private.